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Onsite Phone Systems
Brilliantly Simple Business Communications

More Than a Phone System - It's a Communication Platform

Today, there are countless ways to communicate—email, text, buddy, share, video chat, conference—and place a call. This brings tremendous advantage by increasing the speed of business. But it also spawns equally tremendous complexity. How can IT departments keep up with administering and securing a multitude of applications?

We build phone systems with unified communications (UC) built in, not bolted on. This means that we integrate all the key components for robust business communications—voice, email, instant messaging, presence (i.e., being able to check the availability of a co-worker), calendaring, video and audio conferencing and desktop sharing—into one seamless package.

Can Your
Phone System
Do This?

Collaboration

UNIFIED COMMUNICATIONS AT ITS BEST

Connect Everyone with Integrated Collaboration Tools

Integrating your core business applications with your organization's communication system can deliver on the promise of unified communications. Business is fueled by information and integrating your phone system with your core business processes can serve as a force multiplier by weaving call record data, customer account information, and activity trends into reports that release their true productivity and analytic potential.

These innovative solutions help to increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction. The result is a more efficient and profitable enterprise, increasing the return on investment of both the communications platform and the customer's existing business applications.

Mobility

MOBILITY INTEGRATION

Integrate Smartphones, Tablets and Wearable Devices

Make sure your company offers your mobile workers the flexibility they crave while giving your IT staff the control they require.

Mobility integration enables businesses of all sizes to integrate their employees' favorite smartphones and tablets with their existing phone system−securely, simply, and cost-effectively. Employees can BYOD (bring your own device) and stay connected from any location around the world on any network— Wi-Fi, 3G/4G, or cellular— while keeping business and personal calls completely separate.

Application Integrations

BUSINESS APPLICATION INTEGRATIONS

Integrate your Business and Improve Performance

Integrating your core business applications with your organization's communication system can deliver on the promise of unified communications. Business is fueled by information and integrating your phone system with your core business processes can serve as a force multiplier by weaving call record data, customer account information, and activity trends into reports that release their true productivity and analytic potential.

These innovative solutions help to increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction. The result is a more efficient and profitable enterprise, increasing the return on investment of both the communications platform and the customer's existing business applications.

Contact Center

CONTACT CENTER

Improve Customer Relationships with a Call Center Solution

No matter what size your business, you know that customer satisfaction is tied to repeat business and your company's reputation. Personalizing your service opens the opportunity to upsell and cross sell, and having staff available at the times your customers want to reach you can earn loyalty. The right contact center can make it easy to optimize your resources, improve response times, route calls effectively, and access account data—so customers feel valued and trust your brand.

We offer flexible contact center solutions - from smaller, less formal environments to large organizations requiring multimedia, sophisticated routing, enhanced reporting options, self-service, and outbound campaign capabilities.