It seems like different types of communication have lived in their own separate little worlds for ages, but as technology advances the lines between them are starting to blur and even disappear. One of the most notable changes is the merging of business communications and mobility networks—giving rise to something called a Mobile Enterprise.
Here, the lines between different modes of communication completely disappear creating a seamless end-to-end experience.
Why should an enterprise care that back-end systems are converging in this way? Because it can fundamentally change the way businesses function and interact with their customers. The businesses which choose not to integrate with this new technology will inevitably be left playing catch-up.
Undoubtedly, you’ll want to see proof to back up a claim like this. That’s exactly why we decided to share this infographic about mobility in the business place with you: